Faq
Ready to learn more? Here are some of the most commonly asked questions for more insight.
General Questions
WHERE ARE YOUR PRODUCTS MADE?
IKONIK is 100% sourced, manufactured, and made in the USA. Only the highest top-tiered ingredients are used.
WHERE DO YOUR PRODUCTS SHIP FROM?
Inventory is equally dispersed around the United States to ensure you get your product days after purchasing. No more waiting a week plus for goods to arrive!
WHAT MAKES IKONIK SPECIAL?
Our combined experience with tattoo skincare products and owning and operating tattoo galleries across the globe set us apart from the rest. We use only top-tier ingredients in our formulations crafted with efficacy in mind.
Tattoo Care
HOW LONG IS THE TATTOO HEALING PROCESS?
Tattoos can take between 10-14 days to completely heal and up to 30 days for the skin to feel back to normal. Foam soap and aftercare cream should be used to help keep the skin nourished and fit for repair.
HOW DO I CARE FOR AN OLD TATTOO?
Epik Cream works to heal new tattoos and revitalize old tattoos. Simply rub enough cream on the skin until the area is sufficiently moisturized.
Artists Products
WHAT SETS YOUR STENCIL GEL APART?
Our stencil gel was designed to keep the transfer fixed to the skin for the duration of the tattoo. No smearing and no rubbing off which means easier work and a happier customer.
CAN I LAYER PRODUCTS WHILE TATTOOING?
Yes! In fact, all of our products for artists were designed to be used as a sequence.
HOW OFTEN CAN I USE STOIK SPRAY?
Stoik Spray may be used as-needed throughout the duration of the tattoo process.
Consumer Products
WHAT ELSE CAN I USE NUMBING CREAM FOR?
Tonik Cream can be used for majority of new ink on the body, along with permanent makeup tattoos.
WHAT KIND OF RESULTS DOES IKONIK PRODUCE?
IKONIK products each have their own function. Our enhancing cleanser and cream produce immediate results, brightening ink and enhancing vibrancy. Tonik takes around 60 minutes to absorb into the skin and offers long-lasting numbing and pain prevention. Stoik Spray is an effective numbing spray with instantaneous results.
CAN I USE IKONIK PRODUCTS ON OLD AND NEW TATTOOS?
Yes! IKONIK products are comprehensive. We designed our line of products to address every tattoo skincare concern. Many of our formulations are both healing and brightening. Epik Cream, our flagship product, heals new tattoos and restores old ink.
WHEN WILL MY ORDER SHIP TO ME?
Orders typically arrive within 3-5 business days. After your order processes, you will receive a shipping confirmation with tracking information. It is important to note that it can take up to 48-72 hours for tracking information to update on the carrier's tracking website.
HOW DO I CHANGE THE ADDRESS ON MY ORDER?
We process orders rapidly. Immediately email hello@ikonikcare.com to see if updating your address is a possibility.
HOW DO I CANCEL MY ORDER?
If you have not received a shipping confirmation email, reach out to hello@ikonikcare.com. If cancellation is possible, we will do our best to put a stop to your order.
Tattoo Numbing Products
HOW SOON DO I NEED TO APPLY THIS PRODUCT BEFORE GETTING A TATTOO?
We recommend applying the Tonik Cream 60-120 minutes prior to tattoo application. Following implicit instructions will ensure the best results.
ARE THERE ANY APPLICATION CAUTIONS?
Yes, we recommend you do not exceed a surface area of 10 x 10 inches and avoid any broken skin. Once the tattoo process begins, you can use Stoik Spray to keep pain and inflammation at bay.
Subscription
HOW OFTEN SHOULD I SUBSCRIBE AND SAVE?
As often as you need! Our products are designed for repetitive use, whether you are an artist tattooing the skin or a tattoo collector healing your ink. It's like nothing else on the market today.
DO I HAVE TO SIGN UP FOR A SUBSCRIPTION?
No! Ordering as-needed is available directly through our product pages.
HOW DO I SKIP OR CANCEL MY SUBSCRIPTION?
You may skip or cancel your subscription at any time. Simply log into your account and click "Manage My Subscription" then select whether you would like to "Skip" or "Cancel."